Privacy policy

1. Data controller

Utility Laurel Way Co., Ltd. operates utilitylaurelway.click and training sessions at 236 Ladya Road, Somdejchaopraya, Khlong San, Bangkok 10600. For privacy enquiries contact hello@utilitylaurelway.click or 085-639-2174.

2. Data we collect

• Contact form: name, email, session interest, optional preferred date, and your message.
• Bookings: name, email, phone, payment reference, and charts you submit for clinics or private reviews.
• Website technical data: IP address, browser type, pages visited, and referral source when analytics cookies are accepted.
• Cookies: see our cookie policy.

3. How we use data

• Respond to enquiries and confirm session bookings
• Prepare clinic materials and private review feedback
• Send administrative messages about schedule changes or payment
• Improve website content when analytics are enabled
• Comply with legal and accounting obligations in Thailand

4. Legal bases

We process data based on your consent (contact form, optional analytics), contract performance (session delivery), and legitimate interests (studio security, fraud prevention, internal record keeping).

5. Retention

• Enquiry messages: up to twenty-four months unless a booking follows
• Booking and payment records: seven years for tax and accounting purposes
• Submitted charts: deleted within ninety days after your session unless you request earlier deletion
• Analytics data: aggregated reports retained up to twenty-six months

6. Sharing

We do not sell personal data. We may share information with payment processors, email delivery providers, and professional advisers bound by confidentiality. Charts are reviewed only by assigned instructors.

7. International transfers

Our primary systems are in Thailand. If we use overseas email or analytics providers, we ensure appropriate safeguards such as contractual clauses or provider certifications consistent with applicable law.

8. Your rights

Subject to Thai law, you may request access, correction, deletion, or restriction of your personal data, and withdraw consent where processing is consent-based. Contact hello@utilitylaurelway.click. We will respond within thirty days where required.

9. Security

We use access controls, encrypted connections where available, and staff training. No method of transmission is completely secure; please avoid sending sensitive account credentials through the contact form.

10. Children

Our services are intended for adults eighteen and over. We do not knowingly collect data from minors.

11. Changes

We may update this policy and will revise the date above. Material changes affecting booked clients will be communicated by email where practical.